Diyorbek

Description:

Position: GRO
Receptionist
Nationality: Uzbekistan
Salary: 600$
Gender: male
LANGUAGE: English - Advanced С1
Russian - Proficiency С2
Uzbek - Proficiency С2
Age: 23
Height: 181

Full Data:

residence: Tashkent Uzbekistan
City of departure (from the airport) : Tashkent TAS
salary: 600$
nationality: Uzbekistan
birth: 19/Apr/2001
age: 23
gender: male
height: 181
weight: 62

About: I m an experienced guest service and guest relations professional dedicated to providing exceptional hospitality

Experience overseas:

Reference checks: yes

Experience

Position:
Company : City Palace Tashkent
City : Tashkent
Country : Uzbekistan
Jan 2023 - June 2024
responsibilities:

Warmly greet and welcome guests upon arrival ensuring a positive first impression
Handle and resolve guest complaints and issues promptly and efficiently
Manage and fulfill special requests or arrangements for guests such as room upgrades event bookings or transportation services
Keep accurate records of guest interactions preferences and feedback

Position: Guest Service Agent
Company : Hyatt Regency Tashkent
City : Tashkent
Country : Uzbekistan
Feb 2020 - Dec 2022
responsibilities:

Handle reservations including booking modifications and cancellations
Efficiently process guest check ins and check outs ensuring accurate billing and payments
Respond to guest inquiries and requests promptly and courteously
Liaise with housekeeping maintenance and other departments to ensure guest needs are met

Education

University: Kimyo International University in Tashkent
Location: Tashkent Uzbekistan
Sept 2020 - Jan 2024

Skills

Ability to Work Under Pressure
Decision Making
Conflict Resolution
Collaborative
Polite

Awords

Title:
Location:
Jan 2015

Goals

Goals: I am looking for a role in guest relations and guest service where I can utilize my skills in hospitality to provide exceptional experiences for guests I am particularly interested in positions that allow me to engage directly with guests handle their concerns and ensure their satisfaction throughout their stay I aim to further develop my expertise in guest relations and guest service I plan to take on increasing responsibilities eventually progressing to a managerial position where I ca

Success