Contacts

Diyorbek

Description:
  • Position: GRO
    Receptionist
  • Nationality: Uzbekistan
  • Salary: 600$
  • Gender: male
  • LANGUAGE: English - Advanced С1
    Russian - Proficiency С2
    Uzbek - Proficiency С2
  • Age: 23
  • Height: 181

Full Data:

  • residence: Tashkent Uzbekistan
  • City of departure (from the airport) : Tashkent TAS
  • salary: 600$
  • nationality: Uzbekistan
  • birth: 19/Apr/2001
  • age: 23
  • gender: male
  • height: 181
  • weight: 62

About: I m an experienced guest service and guest relations professional dedicated to providing exceptional hospitality

Experience overseas:

Reference checks: yes


Experience

Position:
Company : City Palace Tashkent
City : Tashkent
Country : Uzbekistan
Jan 2023 - June 2024
responsibilities:
  • Warmly greet and welcome guests upon arrival ensuring a positive first impression
  • Handle and resolve guest complaints and issues promptly and efficiently
  • Manage and fulfill special requests or arrangements for guests such as room upgrades event bookings or transportation services
  • Keep accurate records of guest interactions preferences and feedback
Position: Guest Service Agent
Company : Hyatt Regency Tashkent
City : Tashkent
Country : Uzbekistan
Feb 2020 - Dec 2022
responsibilities:
  • Handle reservations including booking modifications and cancellations
  • Efficiently process guest check ins and check outs ensuring accurate billing and payments
  • Respond to guest inquiries and requests promptly and courteously
  • Liaise with housekeeping maintenance and other departments to ensure guest needs are met

Education

University: Kimyo International University in Tashkent
Location: Tashkent Uzbekistan
Sept 2020 - Jan 2024

Skills

  • Ability to Work Under Pressure
  • Decision Making
  • Conflict Resolution
  • Collaborative
  • Polite

Awords

Title:
Location:
Jan 2015

Goals

Goals: I am looking for a role in guest relations and guest service where I can utilize my skills in hospitality to provide exceptional experiences for guests I am particularly interested in positions that allow me to engage directly with guests handle their concerns and ensure their satisfaction throughout their stay I aim to further develop my expertise in guest relations and guest service I plan to take on increasing responsibilities eventually progressing to a managerial position where I ca

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