Mariya

Description:

Position: Hostess
Nationality: Ukraine
Salary: 1200$
Gender: female
LANGUAGE: English - Upper-Intermediate В2
Ukrainian - Advanced С1
Russian - Advanced С1
German - Upper-Intermediate В2
Age: 20
Height: 173

Full Data:

residence: Lviv
City of departure (from the airport) : Krakow
salary: 1200$
nationality: Ukraine
birth: 7/Aug/2004
age: 20
gender: female
height: 173
weight: 48

About: I have excellent communication skills hospitality and quick learning ability I create a warm and friendly atmosphere for guests providing a high level of service and looking for a job on the position of hostess

Experience overseas: Italy Germany Switzerland

Reference checks: no

Experience

Position: Hostess
Company : Restaurant ChaChito
City : Lviv
Country : Ukraine
July 2024 - Oct 2024
responsibilities:

greet and escort customers to their tables
present menu and provide detailed information when asked
answer phones and schedule reservations with large parties
provide excellent customer service to guests

Position: Hostess
Company : Restaurant crystal
City : Modena
Country : Italy
June 2023 - Jan 2023
responsibilities:

Ensuring Service Standards Adhering to established service standards and sanitary regulations
Complaint Handling Handling customer complaints and grievances taking action to resolve them
Greeting Guests Greeting and escorting guests to their table
Teamwork Collaborating with the kitchen bar and other team members to ensure smooth service

Position: Administration
Company : Oberig
City : Lviv region
Country : Ukraine
July 2021 - Sept 2023
responsibilities:

Registration of arrival and departure of guests preparation of necessary documents
Processing and confirming reservations managing the reservation system
Providing information on hotel services assistance in booking restaurants excursions and other events
Processing complaints and claims of guests taking measures to resolve conflicts

Position: Hostess
Company : Restaurant
City : Dusseldorf
Country : Germany
Feb 2024 - June 2024
responsibilities:

Greets guests at the entrance greets them with a smile checks reservations if applicable and escorts them to their table or designated area
Coordinates the seating of guests ensuring that customers are evenly distributed among servers to avoid overloading individual staff
Ensures that guests are comfortable answers their questions and may offer menus and beverages if requested
Accepts and confirms reservations and maintains a guest database

Education

University: Ivan Franko National University of Lviv
Location: Lviv
Sept 2021 - June 2025

Skills

Communication
Ability to Work Under Pressure
Self motivation
Conflict Resolution
Creative
Self Confident
Hardworking

Awords

Title:
Location:
Jan 2015

Goals

Goals: I am looking for a job as a hostess in a restaurant or hotel where I can apply my hospitality skills communication and creating a comfortable atmosphere for guests I strive for development in the service industry and am ready to contribute to the successful work of the team I plan to open my own restaurant business within five years so working in the hospitality industry is especially interesting for gaining experience and knowledge

Success